C12s Docs
Get your AI moderator live in minutes.
Start here
Section titled “Start here”New to C12s? Follow this path to first value.
- Read the Overview — what C12s does and when/how to use it.
→ /getting-started/overview/ - Quickstart (5 min) — install, connect a source, answer your first question.
→ /getting-started/quickstart/ - Core Concepts — agents, knowledge bases, automations, reporting, etc.
→ /getting-started/core-concepts/
Set up your platform
Section titled “Set up your platform” Discord Add the bot to your server, set permissions/intents, connect it to your organization and run a health check or test.
Telegram Add the bot to your group with the right permissions, and connect it to your organization.
Slack (Beta) Early access instructions for adding the bot to your workspace, connecting it to your organization and current beta limitations.
Do more with C12s
Section titled “Do more with C12s” Knowledge Base & AI Add sources (files, URLs, FAQs), customize the AI's personality, and blend real-time APIs for live answers (soon).
Moderation & Safety Detect spam/scams and enforce policy-driven actions.
Automations & Workflows Autoresponses, tickets (soon), schedules, and webhooks that connect your stack (soon).
Reporting & Analytics Track AI & moderator performance, user sentiment (soon) and hotspot detection (soon); schedule recurring reports.
Account & Billing Manage your account, billing, and subscription.
Resources
Section titled “Resources” Changelog What’s new, improved, and fixed.
Status Live service health and historical uptime.
Contact Support Reach our team for account or technical help.
Popular next steps
Section titled “Popular next steps”- Tune moderation policies → /moderation/spam-protection/
- Review pricing → c12s.ai/pricing
Tip: The sidebar mirrors this journey. Start at Start here, then Platform setup, and expand into features when you’re ready.